Privacy Policy

At House of Nagam, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

INFORMATION WE COLLECT
When you interact with our website, we may collect the following information:
• Personal details such as your name, email address, phone number, and shipping address
• Order and purchase details
• Information you choose to share with us when contacting us or subscribing to our emails
• Technical information such as browser type, device information, and website usage data

HOW WE USE YOUR INFORMATION
We use your information to:
• Process and manage your orders
• Communicate with you regarding your purchases or enquiries
• Send updates, launches, and promotional emails if you have subscribed
• Improve our website, products, and customer experience
• Prevent fraudulent or unauthorised activity

MARKETING COMMUNICATIONS
If you subscribe to our mailing list, we may send you emails about new collections, updates, and special announcements from House of Nagam. You can opt out of marketing emails at any time by using the unsubscribe link provided in our emails.

SHARING OF INFORMATION
We do not sell or trade your personal information.

Your data may be shared only with trusted third parties necessary to operate our business, such as:
• Shopify (our e-commerce platform)
• Payment service providers
• Shipping and logistics partners
• Website and analytics tools used to understand and improve site performance

These parties are permitted to use your information only as needed to perform their services for us.

COOKIES & ANALYTICS
Our website may use cookies and similar technologies to enhance your browsing experience and understand how visitors use our site. You can choose to disable cookies through your browser settings, though some features of the website may not function as intended.

DATA SECURITY
We take reasonable measures to protect your personal information from unauthorised access, misuse, or disclosure. All payment transactions are processed securely through trusted third-party payment gateways. House of Nagam does not store your payment details.

YOUR RIGHTS
You have the right to request access to the personal information we hold about you, request corrections, and withdraw consent for marketing communications at any time.

CONTACT US
If you have any questions or concerns about this Privacy Policy or how your information is handled, you may contact us at: nagam.shop25@gmail.com

UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page. Continued use of the website after such updates constitutes acceptance of the revised policy.